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I'm using an Authentication Code Login and everything works fine. But when I attempt to add the prompt=login query parameter to force people to log in even if they already have an active session the login loop malfunctions. If the user uses username and password to log in everything is fine. However if they use SSO the screen blinks but drops them right back on the login screen. When not using the prompt=login, the SSO works as expected and logs the user in and then redirects back to the redirect Uri.

Has anyone experienced this before or have any ideas how I might diagnose this issue?

Hi Michael,

This looks like the same issue discussed here:

https://community.genesys.com/discussion/enhance-loginpkcegrant-method-to-support-promptlogin-option-in-loginpkcegrantoptions

Hope someone from the community might be able to add more insight as well

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Phaneendra
Technical Solutions Consultant
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