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Provide the ability to bulk minimise adherence view in schedules.
Sathyaraj Manickam
07-04-2022 19:43
In Genesys cloud We do have the ability to bulk maximise to view adherence in schedules, however cannot ...
Robert Wakefield-Carl
07-28-2022 23:33
Are you talking about this? If you click the + below Agent it expands and - will collapse. Let me ...
Thread closed by the administrator, not accepting new replies.
1.
Provide the ability to bulk minimise adherence view in schedules.
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Sathyaraj Manickam
Posted 07-04-2022 19:43
No replies, thread closed.
In Genesys cloud
We do have the ability to bulk maximise to view adherence in schedules, however cannot bulk minimise. It is very time consuming to minimise all agents one by one.
#Roadmap/NewFeatures
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Sathyaraj M
Nationwide News Pty Ltd
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2.
RE: Provide the ability to bulk minimise adherence view in schedules.
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Robert Wakefield-Carl
New Member
Posted 07-28-2022 23:33
No replies, thread closed.
Are you talking about this? If you click the + below Agent it expands and - will collapse. Let me know if I am off here.
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