Genesys Cloud - Main

 View Only

Sign Up

Provisioning softphone options

  Thread closed by the administrator, not accepting new replies.
  • 1.  Provisioning softphone options

    Posted 05-07-2019 15:58
    No replies, thread closed.
    Hello,

    I would like to know the difference between the two options of provisioning indicated by the picture below.

    1. I provision the softphone directly from the machine on which is installed by specifying the IP Address of the Edge.
    In this case, I'm using the second option referred by Edges Devices as Destination. Is that right ?
    Why there are 2 ports to configure for legacy and 2 others without legacy ?


           2. In which case, I can use the first option, which is reaching the PureCloud Global Phone Provisioning AWS? (knowing that the Edge is on premise)





    Yours,
    #ArchitectureandDesign
    #Implementation
    #Integrations
    #SIP/VolP
    #Telephony

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------