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  • 1.  Provisioning SoftPhone

    Posted 03-26-2019 06:39
    No replies, thread closed.
    Hello,

    I have found these information concerning the softphone provisioning: 

    - From SoftPhone To Internet : TCP/443/HTTPS & TCP/80/HTTP

    - From SoftPhone To Edge : TCP/8088/HTTP
                                                  TCP/8089/HTTPS
                                                  TCP/80/HTTP
                                                  TCP/443/HTTPS

    My questions is : in which case the Softphone is Using the Edge & Internet for Provisionning ?

    Should we open both ports To Internet & Edge ?


    Regards,

    #Implementation

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------


  • 2.  RE: Provisioning SoftPhone

    Posted 05-22-2019 10:24
    No replies, thread closed.
    Hello

    I am interested in this subject.
    It depends of the phone trunk configuration no ? 

    I would like to do a softphone provisioning with an external internet access, help is welcome.
    For now, i use webrtc to call from an other place.

    Regards

    ------------------------------
    Olivier Sand
    L'Olivier Assurance
    ------------------------------