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  • 1.  PureCloud Edge shutdown

    Posted 09-25-2018 09:16
    No replies, thread closed.
    Hi,
    I have to physically switch off my edge. what is the best practices to do this?

    Thanks

    ------------------------------
    Sergio Rota
    F1 Consulting & Services srl
    ------------------------------


  • 2.  RE: PureCloud Edge shutdown

    Posted 09-25-2018 10:03
    No replies, thread closed.
    Hello Sergio,

    I hope this LINK could help you with information to restart the device.
    And here is anything about managing the Edge device.

    ------------------------------
    Paolo Galan
    Global Digital Team, Customer Success
    Genesys - Employees
    ------------------------------



  • 3.  RE: PureCloud Edge shutdown

    Posted 09-25-2018 10:11
    No replies, thread closed.
    Thank you Paolo =)

    I have to turn off edges now, after 3/4 hours I will turn on

    ------------------------------
    Sergio Rota
    F1 Consulting & Services srl
    ------------------------------



  • 4.  RE: PureCloud Edge shutdown

    Posted 09-25-2018 10:49
    No replies, thread closed.
    No problem Sergio!  You can also visit this page for everything about PureCloud.

    ------------------------------
    Paolo Galan
    Global Digital Team, Customer Success
    Genesys - Employees
    ------------------------------