Are you using Squid?
I found this article which discusses the User Authentication for Squid, and speaks of using a "helper" application:
https://veesp.com/en/blog/squid-authenticationI found an article on how to configure Squid to use Active Directory as the helper for authentication:
https://www.papercut.com/kb/Main/ConfiguringSquidProxyToAuthenticateWithActiveDirectoryYou would need to write a login script, I think, to send the user's AD login information to Squid...I'm not sure how that would be set up. Hopefully you have some expertise that can help get that configured.
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George Ganahl GCP (Genesys Cloud), ICCE
Principal Technology Consultant
Genesys
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Original Message:
Sent: 05-06-2020 21:17
From: Kazushige Ohmae
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Hi,George-san
Thank you for your reply.
> I am very sorry...I didn't see your last question until today.
I'm sorry to hear from you after so much time has passed.
> Were you able to find a solution for user authentication?
We haven't found it yet.
If there is any way to do this, please let me know.
Thanks,
------------------------------
Kazushige Ohmae
Itochu Techno-Solutions Corporation(CTC)
Original Message:
Sent: 05-05-2020 10:24
From: George Ganahl
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Kazushige-san,
I am very sorry...I didn't see your last question until today.
Were you able to find a solution for user authentication?
------------------------------
George Ganahl GCP (Genesys Cloud), ICCE
Principal Technology Consultant
Genesys
Original Message:
Sent: 10-09-2019 22:31
From: Kazushige Ohmae
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Hi,George-san
Please tell me if you have any information.
Is there a setting method when user authentication is required for the proxy server?
Thanks,
------------------------------
Kazushige Ohmae
Itochu Techno-Solutions Corporation(CTC)
Original Message:
Sent: 09-09-2019 09:17
From: George Ganahl
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Kazushige-san,
My pleasure. Let me know if you need more information. Our documentation team is working on something for the Resource Center.
------------------------------
George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
Original Message:
Sent: 09-09-2019 00:37
From: Kazushige Ohmae
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Hi,George-san
Thank you for the information.
I will try it!
Thank you very much!
------------------------------
Kazushige Ohmae
Itochu Techno-Solutions Corporation(CTC)
Original Message:
Sent: 09-06-2019 13:29
From: George Ganahl
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
For central configuration you would use a PAC file (https://www.websense.com/content/support/library/web/v76/pac_file_best_practices/PAC_explained.aspx) with a line added:
if (url.substring(0,4)=="wss:")return "PROXY {Proxy-IP}:8080";
If you want to set it on an individual system you can use a command-line argument when running the desktop app:
purecloud.exe --proxy-server="https=192.168.1.254:3128;wss=10.137.0.247:3128"
------------------------------
George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
Original Message:
Sent: 09-06-2019 03:09
From: Kazushige Ohmae
Subject: PureCloud for Windows desktop app(1.13.546) direct specification of proxy server
Hi,
I have a question about the following release notes.
https://help.mypurecloud.com/purecloud-for-windows-desktop-app-release-notes/
▼Version 1.13.546 - August 7,2019
・Added support for direct specification of proxy server.
How can I set "direct specification of proxy server" in PureCloud Desktop App?
Thanks,
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