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  • 1.  "PureCloud Voice - AWS" as default site

    Posted 10-27-2022 22:37
    Edited by kevin lee 10-27-2022 22:56
    No replies, thread closed.
    I changed default site in telephony-sites for testing. but I need to recover this.
    Please help to change "PureCloud Voice - AWS" as the default site. I have no permission to change.



    Thanks!
    kevinlee
    #Telephony

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    Kevin Lee
    e-Tech System Co., Ltd.
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  • 2.  RE: "PureCloud Voice - AWS" as default site

    Posted 10-28-2022 01:45
    No replies, thread closed.
    What you're seeing is expected behaviour.  Why do you need to set the AWS site back to being the default one?  The AWS site cannot be modified.  For things like phones the recommendation is that you create additional sites as required.

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    Vaun McCarthy
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  • 3.  RE: "PureCloud Voice - AWS" as default site

    Posted 10-28-2022 02:16
    No replies, thread closed.
    I'm not able to receive incoming call from Vonage SIP trunk.

    According to below, Incoming SIP seems go to default site. Current default site has no Edge.
    but "PureCloud Voice - AWS" has Cloud Edges. So i want to back. But I'm not sure this will work or not.



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    Kevin Lee
    e-Tech System Co., Ltd.
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