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  • 1.  PureIP - Gnesys Cloud Trunk

    Posted 05-08-2023 10:11

    Hi Team,
    Do you have any experience with PureIP sip trunk setup  in GC?


    #SIP/VolP

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    Robert Klusek
    ISS World Services A_S
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  • 2.  RE: PureIP - Gnesys Cloud Trunk

    Posted 08-06-2023 21:27

    Looks like no one got back to you on this one.  Really, any SIP trunk to ANY carrier will be similar in capabilities and setup.  As long as the carrier can support DNS-based endpoints, then you should be fine.  You need to get their DNS/IP endpoint address from PureIP and their media IPs and you give them the SIP Server IPs and CIDR block for their ACL and the endpoint DNS name for your trunk.  Here is a good page before you get started: Work with your carrier to provision an BYOC Premises external SIP trunk - Genesys Cloud Resource Center (mypurecloud.com)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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