Anyone understand what is causing QoS Mismatches on external trunks and edges? We seem to get hundreds of these and I opened a support ticket, but I just get referred back to the Resource Center. Our edges are directly on the internet (no NATting involved).
I also found a mention related to WebRTC phones: "Note:
QoS for WebRTC phones is only available in the PureCloud Desktop Application. For more information, contact PureCloud Customer Care.". See
https://help.mypurecloud.com/articles/configure-advanced-webrtc-phone-trunk-settings/ .
However, Customer Care doesn't seem to know how to configure QoS in the Desktop App, which we use heavily.
#PlatformAdministration#Telephony------------------------------
Sven Schiller
Kognitiv
------------------------------