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QQ: Give us a holiday/date and get a prize!

  • 1.  QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 21 days ago
    Hey everyone,

    Quick question. @Nicole Milliken and I are working on our events calendars for 2023 and want to know of any key dates, events, challenges, or other fun activities that we should consider including. Any suggestions more than welcome and someone who contributes will win a prize from the prize wall!

    Please Tell Us
    • Holidays that are important or fun (maybe give us an idea of why)
    • Contest or Game Ideas
    • Topics you would like to discuss
    • Anything else on your mind that you would like to see in the community
    Some events we did in 2022:

    • ​March Madness Brackets
    • Trivia
      • Summer and Fall Events
      • Major US Holidays
      • Rock N Roll Hall of Fame
      • Harry Potter
    • Ask Me Anything Events (topics varied)
    We'll leave this thread up until the end of November, so plenty of time to get your answers in and snag a prize before the end of the year.

    Cheers,

    Matt and Nicole
    #CommunityQuestions(Contest,Community,etc.)
    #Events
    #General

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------


  • 2.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 21 days ago
    How about an Easter Egg hunt through the Knowledge Network?  Hide some eggs and use trivia for people to use in their hunt.

    Another would be a scavenger hunt through GKN.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 19 days ago
    Love the idea, Robert! And I'm sure @Clay Tison and @Natalie Nobles will, also.​​

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 4.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 19 days ago
    That would be fun!

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    Natalie Nobles
    Genesys - Employees
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  • 5.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 21 days ago
    Topics to discuss:

    How about a walkthrough of the life cycle of an actual idea from the aha portal, all the way through to GA?  Kind of an "inner workings" so to speak :) So we know what paths, groups, teams, various product managers/owners something may have gone through before we get to enjoy it.

    ------------------------------
    Vaun McCarthy
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  • 6.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 21 days ago
    That is easy:
    1. Submit an idea that probably no one will see
    2. Pray that others see it and vote on it
    3. Send links to everyone you know to vote on it
    4. Try to send idea to a product manager you know that will discover it
    5. Get as many people commenting on it by playing both sides of the argument
    6. Jump up and down and shout for joy when it moves to Under PM Consideration
    7. Wait months for it to be mentioned in a roadmap presentation
    8. Wait more months before you see it moved to Accepted and hold a celebration
    9. Wait more months to see it move to In Development - although you would expect that when it is announced on the roadmap!
    10. Wait more months for a message that says Delivered about a month after GA
    All fun and jokes aside, it is exciting to see the progress through all the steps and looking behind the curtain would be great.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 7.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 19 days ago
    Hey Vaun!

    Thanks for the suggestion! We covered the Ideas Lab on an episode of the Q&A Show: https://www.youtube.com/watch?v=k8ao2REKkco

    Please checkout the episode and let me know if you have any remaining questions.

    Cheers!

    Matt

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 8.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 18 days ago
    I think folks should send me hats, and I pick one each quarter for a smashing edition of "Stump the Expert" for the Q&A show...

    ------------------------------
    George Ganahl GCP (Genesys Cloud)
    Principal PS Consultant
    Genesys
    ------------------------------



  • 9.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 18 days ago
    How about a live stump the expert show?  Participants give a question about Genesys Cloud and the experts get to answer but we get to see their screens while the investigate.  Prize goes to those that stump them.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 10.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 16 days ago
    I love the idea! We'll definitely keep this in our back pockets.

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 11.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 15 days ago
    Got another.  Come up with an alternative verse to a Christmas song (or Hanukkah or Kwanza) and it has to relate to Genesys Cloud CX.  Like "Dashing to the Cloud" or "Have Yourself A Merry Little Agent" or my favorite "Joy to the Cloud"

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 12.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 14 days ago
    We already celebrate Holidays, and mostly away from work.
    But here's an idea to celebrate Genesys's Special Days-
    - List out the Dates when Genesys Launched a new Product or Application (or even a feature)
    - Schedule Discussions / Quiz around that Product/Application.
    - The discussion topic or Quiz can even come from the participants; that way they'll all be actively participating.
    Not to drag the topic; just keep it short.
    - It'll be a good learning and fun.
    thanks

    ------------------------------
    Ashiesh Sharma
    BT plc
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  • 13.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 10 days ago
    Brilliant. I think some teams will love this idea. Thanks, Ashiesh.

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 14.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 11 days ago
    All the typical holidays seem to be covered- I think we should do something fun around when kids go back to school. I know that this is different depending on school districts but we could do a general start time of August/September. It's fun as a parent to get the kids back to school- A scavenger hunt of 'supplies' needed could be done using the WEM community and/or knowledge network.

    Definitely continue with the ask me anything series

    Genesys specific trivia- not just the fun ones we have had! 


    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse
    clindquist@companynurse.com
    ------------------------------



  • 15.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 10 days ago
    Edited by Nicole Dehn 10 days ago
    How about a New Year, New Stuff. Encourage others to share about something new they learned from the Knowledge Center, a new idea they posted in the Ideas Lab, a new upcoming feature in the Roadmap and how they plan to leverage it, etc. (All things new) This also allows those with ideas to publicize (briefly) their link to their idea to get it in front of a group that may vote for it or comment on it while also encouraging others to share their plans for the new features in upcoming releases.

    This is all I have. I am new to Genesys so I try to read everything I can! :)

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    Nicole Dehn
    AAA Club Alliance Inc.
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  • 16.  RE: QQ: Give us a holiday/date and get a prize!

    GENESYS
    Posted 10 days ago
    I LOVE that suggestion, Nicole. Thanks!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 17.  RE: QQ: Give us a holiday/date and get a prize!

    Posted 10 days ago
    Nicole,
    Not to toot my own horn, but I do a lot of that on my blog:  https://robertwc.blogspot.com.  I am about to put up on for the data actions view.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------