Genesys Cloud - Main

We have policies set up to deliver calls for evaluation.  On one of the policies, we have an evaluator that will be out the rest of the month.
When I remove the evaluator from the policy. I get the request to save the policy has failed error. Any idea how to get around this?
Are you not able to remove evaluators mid-month?
#QualityManagement

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Daniel Cross
Bright Horizons Family Solutions LLC
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Generally, this shouldn't occur.  I think you should open a ServOps to get it investigated by the Care team.

Thanks,

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Rakesh Tailor
Vice President, Product Management
Recording, Quality, Survey, Speech and Text Analytics
Genesys Cloud
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