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Questions on Communicate mobile app rebranded to Associate app and updated user experience

  • 1.  Questions on Communicate mobile app rebranded to Associate app and updated user experience

    Posted 3 hours ago

    Hi Genesys,

    I saw this announcement:  Genesys Cloud – Communicate mobile app rebrand and updated user experience - Genesys Cloud Resource Center 

    1. What is the target release date?
    2. Will this be offered as a LA so that we can see the new user experience in advance and prepare accordingly?
    3. Can you provide a document with current state vs future state images?  

    Our field staff use this app daily and we will need to send a communication to them advising them of the upcoming changes.  I would appreciate any additional details you can provide.

    Thanks!



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    Kelly Robinson
    Contact Centre Specialist
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