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  • 1.  Queue Recording

    Posted 02-08-2019 06:08
    No replies, thread closed.
    Hello,

    I would like to ask about the queue recording.
    When I call an agent I can record the call  but when I pick up the cal when I am in a queue I can't record.

    Can you help me on this issue.

    Best Regard

    Nicolas
    #Implementation

    ------------------------------
    Nicolas Urgin
    Dimension Data France
    ------------------------------


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