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  • 1.  Quick Learning is now available in Genesys Education

    Posted 8 days ago
    Edited by Melissa Talamonti-Clark 8 days ago

    Education is excited to introduce Quick Learning, a new learning modality designed to help you build skills through short, focused learning experiences that fit into your busy day.

    Each Quick Learning experience is designed around a single performance objective and can typically be completed in 10 minutes or less. Quick Learnings are designed to complement, not replace, our traditional learning offerings. Whether you need a quick refresher, want to learn a new feature, or are looking to solve a specific task, these bite-sized resources make it easy to learn exactly what you need-when you need it. 

    Quick Learning experiences are available in a variety of formats, including short videos, brief e-learning modules, job aids, simulations, and assessments.

    We currently have Quick Learnings for the following topics:

    • Genesys Cloud Copilot

    • Supervisor AI for Quality Management

    • Time-Off Management

    • WEM/WFM

    • ​ServiceNow

      To make them even easier to find, we've added a Quick Learning filter to the Genesys Education catalog. We already have more than 25 Quick Learning experiences available, with many more on the way. 

      Best of all, they're free for anyone with a free Genesys Education subscription. Browse the catalog, filter by Quick Learning, and start learning in minutes!

      Have questions? Reach out to us at education@genesys.com or visit Genesys Orchestrators for more training resources.


      #GenesysCloud
      #Training

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      Melissa Talamonti-Clark
      Product Manager, Genesys Education
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    • 2.  RE: Quick Learning is now available in Genesys Education

      Posted 8 days ago

      A very interesting launch!



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      Camila Meneghini
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    • 3.  RE: Quick Learning is now available in Genesys Education

      Posted 8 days ago

      Muito legal e interessante esse lançamento!!



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      Eduardo Hubner
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    • 4.  RE: Quick Learning is now available in Genesys Education

      Posted 8 days ago

      Thanks for sharing this, Melissa! This is a great initiative.



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      Raphael Poliesi
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    • 5.  RE: Quick Learning is now available in Genesys Education

      Posted 8 days ago
      Edited by Phaneendra Avatapalli 8 days ago

      Another great addition thank you



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      Phaneendra
      Technical Solutions Consultant
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    • 6.  RE: Quick Learning is now available in Genesys Education

      Posted 15 hours ago

      Great! 



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      Lucas Santana
      Pre-Sales Consultant at Solve4ME
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