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  • 1.  Re-export the recordings

    Posted 06-05-2025 19:08

    Sardar_Mohammed | 2024-02-07 17:26:31 UTC | #1

    I have API solution for exporting the back dates recordings becuase genesys said we cannot use the S3 bulk interagration for the recordings already moved.

    now I am using API to move the recordings but i dont see the files are moveing in s3 bucket . Genesys need the job ID's to re export the files. how do i find those they are in thousands. I dont mind if they run in batches.

    all we want is 20 days of back dated recordings to be send over to our bank vendor. I dont think genesys is helping us in this situation. Please guide me.

    Thanks


    tim.smith | 2024-02-07 17:36:46 UTC | #2

    Sardar_Mohammed, post:1, topic:24527
    Genesys need the job ID's to re export the files. how do i find those

    You can get a list of recording jobs using GET /api/v2/recording/jobs


    system | 2024-03-08 17:37:32 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24527