Sardar_Mohammed | 2024-02-07 17:26:31 UTC | #1
I have API solution for exporting the back dates recordings becuase genesys said we cannot use the S3 bulk interagration for the recordings already moved.
now I am using API to move the recordings but i dont see the files are moveing in s3 bucket . Genesys need the job ID's to re export the files. how do i find those they are in thousands. I dont mind if they run in batches.
all we want is 20 days of back dated recordings to be send over to our bank vendor. I dont think genesys is helping us in this situation. Please guide me.
Thanks
tim.smith | 2024-02-07 17:36:46 UTC | #2
Sardar_Mohammed, post:1, topic:24527
Genesys need the job ID's to re export the files. how do i find those
You can get a list of recording jobs using GET /api/v2/recording/jobs
system | 2024-03-08 17:37:32 UTC | #3
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