Mohankrishna | 2022-07-16 06:42:02 UTC | #1
I understand that Developers can write custom application to subscribe to events or use API calls and perform any action. Also I understand we have GenesysCloud <-> AWS Event Bridge integration also available. wrt Best practises - When should I consider using event subscription to AWS event bridge vs writing direct subscription. Can you please share some recommendations/limitations or use cases so that decisions can be made as part of solution design ?
Anton_Vroon | 2022-07-18 16:34:14 UTC | #2
Genesys released a great video recently that should give you at least a starting point on this, where they do talk about using notifications vs using AWS Event Bridge
https://youtu.be/4Eg-oDNcShA
John_Carnell | 2022-07-18 16:40:58 UTC | #3
Hi Mohankrishna,
@Anton_Vroon Thanks for the kind words :).
I would also encourage you to take a look at my blog post on event-driven integrations with Genesys Cloud. This provides some additional information and context.
Thanks, John Carnell Manager, Developer Engagement
Mohankrishna | 2022-07-19 09:50:17 UTC | #4
Thank you for sharing useful links.
John_Carnell | 2022-07-19 17:05:43 UTC | #5
This post was migrated from the old Developer Forum.
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