igkouv | 2021-01-18 15:47:35 UTC | #1
Hello,
I want to record a call and I would like the audio to be in PCM_SIGNED 16bit 8kHz format, but I could not found where to set the appropriate settings.
Also, does Genesys accept this particular format for recording?
Thank you!
anon11147534 | 2021-01-18 16:37:10 UTC | #2
Hi,
The Community Forum is the best place to go for setup and configuration related questions. This forum deals mostly with APIs and customizations.
system | 2021-02-18 16:37:10 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 9723