Hi,
In addition to the before/after screenshots, could you also share:
- The planned release timeline
- Whether there will be any enablement controls (e.g., admin toggles or permissions) to help manage rollout
Thanks!
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Rainbow Soo
Software Engineer
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Original Message:
Sent: 03-30-2026 18:08
From: Darshan Dave
Subject: Redesigned call indicator
I saw this announcement today, would it be possible to produce before/after screenshots and relevant information which can help end user training?
Redesigned call indicator - Genesys Cloud Resource Center
| Genesys Cloud Resource Center | remove preview |
| | Redesigned call indicator - Genesys Cloud Resource Center | | Genesys Cloud will redesign the call indicator in the top navigation bar to display WebRTC connection health with state-based visuals instead of rotating animations, enabling users to quickly assess telephony status and identify connection issues. | | View this on Genesys Cloud Resource Center > |
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Darshan
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