Chris_Recio | 2022-02-11 00:33:55 UTC | #1
Hi there...
We have a campaign list and rules mapping out dial one. Our general flow is to follow the sun, so we put all Timezone options into one list.
If a contact was not possible to be dialed at X time, will the system automatically dial the number within the proper timezone as a redial attempt? Our campaign is an Always On campaign. We do not use Sequencing.
Thanks.
Chris_Recio | 2022-02-18 16:27:58 UTC | #2
This request is 8 days old. Does anyone have any insight on this topic?
anon11147534 | 2022-02-18 16:57:56 UTC | #3
Hi Chris,
I will pass your questions on to the outbound team and get back to you if I get a response.
Chad_McCormick | 2022-02-18 17:06:57 UTC | #4
No, it will not automatically redial. That feature is on our roadmap, however. Likely a 2H22 release. You may have to have a separate list and schedule for each time zone and run them concurrently when applicable.
Chris_Recio | 2022-02-18 18:33:00 UTC | #5
Thank you so very much. I really appreciate the quick note on this.
system | 2022-03-21 18:33:03 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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