Thanks Cameron, really appreciate your kind words.
I think that is one of the things I enjoy most about Genesys there is always something new to learn, which keeps it interesting and keeps me motivated.
Glad you found the library entry helpful.
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Phaneendra
Technical Solutions Consultant
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Original Message:
Sent: 04-15-2026 09:05
From: Cameron Tomlin
Subject: Reference: Using Functions in Scripts for External Record Creation & Assignment
This is awesome Phaneendra, thank you for this awesome library entry.
Cheers,
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Cameron
Online Community Manager/Moderator
Original Message:
Sent: 04-15-2026 08:18
From: Phaneendra Avatapalli
Subject: Reference: Using Functions in Scripts for External Record Creation & Assignment
Hi all,
Just adding this here in case it helps any community members working on a similar requirement.
I recently created a library entry on using Genesys functions in scripts for external record creation and assignment, which may be useful as a reference:
https://community.genesys.com/viewdocument/using-genesys-functions-in-scripts-for-external-record-creation-and-assignment?CommunityKey=a39cc4d6-857e-43cb-be7b-019581ab9f38&tab=librarydocuments
Hope this helps.
#API/Integrations
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Phaneendra
Technical Solutions Consultant
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