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Hello 

Any one attempted to create Agentic AI where with an instruction to the agent where Architect flow can be developed?

Thankyou

#Architect

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Satish Huzuru
Infra Transformation Associate Manager
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Hello Satish, 

If I am understanding your questions correctly. Today, Genesys Cloud doesn't have a feature that can take a natural language prompt and automatically build an entire Architect flow for you. The platform still requires the flow logic and orchestration to be designed and built within Architect.

That being said there are other options, for example, AI can assist with generating intents and utterances for NLU, and Agentic Virtual Agents can be integrated into Architect flows to handle conversational interactions and actions. So while AI can help with pieces of the process, it's not yet at the point where it can create a complete Architect flow from a set of instructions.

It's definitely the kind of capability I could see a lot of customers finding value in, so if this is something you'd like to see in the future, I'd encourage you to share that feedback with your Customer Success Manager or through the Ideas Portal.

Cheers, 

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Cameron
Online Community Manager/Moderator
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Thankyou Cameron Tomlin :-)

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Satish Huzuru
Infra Transformation Associate Manager
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Original Message:
Sent: 06-24-2026 14:27
From: Cameron Tomlin
Subject: Regarding AI capability

Hello Satish, 

If I am understanding your questions correctly. Today, Genesys Cloud doesn't have a feature that can take a natural language prompt and automatically build an entire Architect flow for you. The platform still requires the flow logic and orchestration to be designed and built within Architect.

That being said there are other options, for example, AI can assist with generating intents and utterances for NLU, and Agentic Virtual Agents can be integrated into Architect flows to handle conversational interactions and actions. So while AI can help with pieces of the process, it's not yet at the point where it can create a complete Architect flow from a set of instructions.

It's definitely the kind of capability I could see a lot of customers finding value in, so if this is something you'd like to see in the future, I'd encourage you to share that feedback with your Customer Success Manager or through the Ideas Portal.

Cheers, 

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Cameron
Online Community Manager/Moderator
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Very interesting, AI building AI. I'm looking forward to seeing this become a reality in the future.

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Att,
Breno Canyggia Ferreira Marreco
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Genesys Cloud AI Guides is a feature that enables business users to design agentic, AI-powered Virtual Agents using natural language without the need to write complex logic or code.

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Evan Feick
Sr Technical Account Manager
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I don't know if this is of interest, but yesterday I posted about releasing v1 of my Claude Code plugin that can create Architect flows from a prompt.

My Claude Code plugin can allow you to use Claude's AI to create Architect Flows, and also automatically test Bot Flows/Digital Bot Flows - useful when its building out a bot, or you just want it to test existing bot flows for edge-cases etc.

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Lucas Woodward
Winner of Orchestrator of the Year, Developer (2025)

LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
Newsletter - https://makingchatbots.com
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