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Regarding network related failure troubleshooting

  • 1.  Regarding network related failure troubleshooting

    Posted 3 hours ago

    Hello All,

    I know some network related diagnostics can be done from Genesys profile section where we can run diagnostics to identity the Jitter, pack loss or any failure. Also from the  below urls also we can execute the same.
    https://apps.usw2.pure.cloud/webrtc-troubleshooter/
    But apart from the above would like to know is there any additional methods where to troubleshoot network related issues well.


    #Architect

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    Satish Huzuru
    Infra Transformation Associate Manager
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