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  • 1.  Release Notes Panel blank?

    Posted 05-06-2025 04:29
    No replies, thread closed.

    Hey everyone, 

    Is it just me, or has the release notes panel stopped working recently?  I noticed last week it stopped displaying information about the weekly releases.  Just wondering if this is happening for others?  If it helps, I'm in the APSE2 region.


    #Omni-ChannelDesktop/UserInterface

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    Robert Niblock
    Contact Centre Technology Analyst
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  • 2.  RE: Release Notes Panel blank?

    Posted 05-06-2025 05:11
    No replies, thread closed.

    Yes, confirming that it is happening on other regions as well: APS1, USW2, USE1, but the release notes page is being updated fine for alternative viewing.



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    Jerold Paris
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  • 3.  RE: Release Notes Panel blank?

    Posted 05-06-2025 08:21
    No replies, thread closed.

    Same for us in EMEA Dublin region



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    Ryan Reynolds
    Projects and Technical Team Leader
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  • 4.  RE: Release Notes Panel blank?

    Posted 05-06-2025 09:27
    No replies, thread closed.

    Hello all,

    I can see what you are talking about in the UI, both on desktop and the web versions. I'm going to look internally to see if we have some sort of work around for the time being and will let you know what I find.



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 5.  RE: Release Notes Panel blank?

    Posted 05-06-2025 09:58
    No replies, thread closed.

    Hi Robert,

    Thank you for letting us know. We are researching this now.



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    Danna Shirley
    Staff Technical Writer
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  • 6.  RE: Release Notes Panel blank?

    Posted 05-06-2025 10:34
    No replies, thread closed.

    Following up. We've identified the root cause and are working on a fix. Thanks for your patience!



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    Danna Shirley
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  • 7.  RE: Release Notes Panel blank?
    Best Answer

    Posted 05-28-2025 07:27
    No replies, thread closed.

    The Release Notes panel is back! Thank you for your patience as we worked out the solution. 



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    Danna Shirley
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