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  • 1.  Remote User login permissions - Financial Services ORG

    Posted 10-25-2018 22:59
    Edited by Colin Steeples 10-26-2018 00:42
    No replies, thread closed.
    A financial services customer is asking how other organisations manage remote login access to PureCloud (they use the Chrome Browser not the Desktop Client). They see this as a security risk and would to know if and how others may have overcome this?
    #Security

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    Colin Steeples
    Genesys - Employees
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  • 2.  RE: Remote User login permissions - Financial Services ORG

    Posted 10-26-2018 09:50
    No replies, thread closed.
    We are in the same situation and we're relying on this feature being delivered this year - PureCloud Ideas Lab - Option to Disable PureCloud authentication for SSO users

    We are using the Windows desktop client but it's our understanding that this issue applies to both the desktop app & Chrome.

    That posting also documents the current work-around.

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    Jason Rogers
    Ontario Teacher's Pension Plan
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