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Removal of deprecated fields (textBody, media, messagingTemplate) from the public API message contract

  • 1.  Removal of deprecated fields (textBody, media, messagingTemplate) from the public API message contract

    Posted 3 hours ago

    Summary

    The following deprecated response fields are being removed from the public API contract for these REST API endpoints:

    • GET Get Conversation Message

    • GET Get Message

    • POST Get Messages in Batch

    • POST Send Message

    • POST Send Agentless Outbound Message

    The following fields will no longer appear in API responses:

    • textBody

    • media

    • messagingTemplate

    API consumers who have already migrated to using normalizedMessage will experience no impact.

    Effective Date

    Thursday, August 13, 2026

    Details

    Impacted APIs

    • GET /api/v2/conversations/messages/{conversationId}/messages/{messageId}

    • GET /api/v2/conversations/messages/{messageId}/details

    • POST /api/v2/conversations/messages/{conversationId}/messages/bulk

    • POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages

    • POST /api/v2/conversations/messages/agentless

    Contacts

    @Brijeshkumar Patel  

    Please reply to this announcement with any questions. This helps the wider developer community benefit from the discussion. We encourage you to use this thread before contacting the designated person directly. Thank you for your understanding.



  • 2.  RE: Removal of deprecated fields (textBody, media, messagingTemplate) from the public API message contract

    Posted 3 hours ago
    Edited by Phaneendra Avatapalli 3 hours ago

    Thank you for the post.



    ------------------------------
    Phaneendra
    Technical Solutions Consultant
    ------------------------------



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