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  • 1.  Replacement of Bridge network adapter

    Posted 09-24-2019 03:30
    No replies, thread closed.
    Hi,

    someone knows if it's necessary to redo pairing process in case of  replacement of network adapter of the bridge server?
    #Unsure/Other
    #PureCloud QA Episode

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    Stefano Marciani
    TechneValue GmbH
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  • 2.  RE: Replacement of Bridge network adapter

    Posted 09-25-2019 11:42
    No replies, thread closed.
    Hey Stefano,

    Bridge Server isn't really aware of the hardware it's running on and shouldn't require repairing in that case.

    Cheers!
    Eric

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    Eric Eric Nicholson
    Genesys - Employees
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    Original Message


  • 3.  RE: Replacement of Bridge network adapter

    Posted 09-27-2019 10:54
    No replies, thread closed.
    Hi Eric,

    thanks for the information. I know, it's strange, but after the hardware replacement of the network adapter the server don't want to come back online. Any idea?

    Regards,
    Stefano

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    Stefano Marciani
    TechneValue GmbH
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    Original Message


  • 4.  RE: Replacement of Bridge network adapter

    Posted 10-17-2019 22:56
    No replies, thread closed.
    Hi Stefano,

    I have had 2 occasions in 2 years when the bridge servers have just stopped working and the quickest way to get them working was just to rebuild, repair and redeploy.

    Just chalked it up to Purecloud being just that little bit different :-)

    Bridges are on the way out, so I wouldn't worry about it going forward.

    C

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    Christian Legg
    MyBudget
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    Original Message


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