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  • 1.  Replacing Edge Mini by Edge Standard v3 servers

    Posted 10-28-2019 11:43
    Edited by Jorge Negri 10-28-2019 11:43
      |   view attached
    No replies, thread closed.
    Hi,

    Want to have this concerned analyzed and answered, before attempting to have the current Edge Mini Servers (four servers) replaced by two Edge Starndard v3 servers.

    In the current situation we have two Edge Mini servers in one Data Center and two other Edge Mini servers in another datacenter (disaster recovery), belonging to the same Edge Group and the same site.

    We have to replace these four Mini servers, for two Standard v3 servers.

    Main question appears while consulting the e-Book corresponding to "PureCloud Implementation Training" and finding that Edge Standard servers need three network interfaces connections:

    Port 1 (WAN): This port is used for the communication of the Edges to the cloud, in case of a failure in this port would not affect the local communication between Edges and softphones, which would support remote survival.

    Port 2 (SIP / RTP): This port is used for communication to telephones and softphones, used for SIP signaling and for RTP media traffic.

    Port 3 (Inter-Edge Communication): This port is used for communication between the Edges, for the passage of ACD and IVR session calls through the Edges tie lines.

    The Edge Mini Servers have only two network interfaces available.

    Is it mandatory to have the three network interfaces enabled and connected for the new Edge Standard v3 servers, in the customer Network (that would require to ask for a third separate network for inter-Edge Communication to the customer network administrators) or is it enough to have only two network interfaces (as we have now with the current Edge Mini Servers).

    This is our first deployment with Edge Standard v3 servers.

    I did not find any specific information at the Resource Center about this question

    Any help and advice is welcome.

    Thanks!



    #ArchitectureandDesign

    ------------------------------
    Jorge Marcelo Negri
    Senior Project Consultant
    In Motion Argentina
    Ciudad Autónoma de Buenos Aires
    Argentina
    ------------------------------


  • 2.  RE: Replacing Edge Mini by Edge Standard v3 servers
    Best Answer

    Posted 10-29-2019 14:06
    No replies, thread closed.
    Officially, you could use just the WAN port for all communication, though it is best to segregate the traffic.

    If you move to v3 edges you can use the WAN port for cloud communications and the LAN port for everything else, no requirement for the the second LAN port to be used for edge-to-edge communication (though, as I said, it is recommended).

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 3.  RE: Replacing Edge Mini by Edge Standard v3 servers

    Posted 10-29-2019 14:23
    No replies, thread closed.
    Thanks again George for your quick reply and help!

    Regards


    ------------------------------
    Jorge Marcelo Negri
    Senior Project Consultant
    In Motion Argentina
    Ciudad Autónoma de Buenos Aires
    Argentina
    ------------------------------