Genesys Cloud - Main

Hi, 

I need to have a report by interval cumulative by day, is there one that would do this?
#Reporting/Analytics

------------------------------
Michelle Williams

------------------------------

An option, the Performance Detail Views will give you the report by interval - you can then export via CSV and total them.

------------------------------
Darlene Oordt
Sr Director, Product Management
Genesys - Employees
------------------------------

Hi Michelle, 
You might have had the answer already as the thread is from last year. The Genesys APIs are fantastic. We have designed a custom report and dashboard application that does what you are requesting. So yes it is do able. If you require any further assistance please let me know. 
Kind Regards

------------------------------
warren beddie
Noralogix PTY (Ltd)
warren@noralogix.com
------------------------------