Genesys Cloud - Main

We are developing a script that has a few check boxes/boolean variables within them.

Is there a way to filter calls where the variable = true or to report on the responses? 

#Reporting/Analytics
#Unsure/Other

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Alexa Frost
First Rescue New Zealand Ltd
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Hi Alexa

Welcome to the community!

There is not currently a way to search custom attributes such as the ones in your example within the UI.  You can export the Interactions view with the "Include Custom Attributes" option selected and filter in a spreadsheet.  There is an Idea: Add Column(s) to show Custom Attributes in Interactions View that would be good to vote on and add your use case for their consideration.

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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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