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  • 1.  Reports - All Users

    Posted 10-30-2018 07:14
    No replies, thread closed.
    Hello Everyone,

    I would like to know if there is a way to select all users at once rather than selecting one by one in reports section (Report>New>Select this report> User).

    Best Regards,
    #Reporting/Analytics

    ------------------------------
    Ali Aljohani
    Jathwa Technology Solutions
    ------------------------------


  • 2.  RE: Reports - All Users
    Best Answer

    Posted 10-30-2018 08:34
    Edited by Ali Aljohani 11-01-2018 04:14
    No replies, thread closed.
    Hi ... yes there are in some reports an advanced tab that enables you to select by Group or by role etc hope this helps



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    Matt Calton
    Grove & Dean Ltd
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    Original Message


  • 3.  RE: Reports - All Users
    Best Answer

    Posted 10-30-2018 09:58
    No replies, thread closed.
    Try reporting based on Role. Usually all agents have a certain role assigned. That's the workaround we use. It would be great to have "All users" option in reporting.

    ------------------------------
    Juha Niinimaki
    Konecranes Oyj
    ------------------------------

    Original Message


  • 4.  RE: Reports - All Users

    Posted 11-01-2018 04:18
    No replies, thread closed.
    Thank you, Matt and Konecranes.



    Best Regards,

    ------------------------------
    Ali Aljohani
    Jathwa Technology Solutions
    ------------------------------

    Original Message


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