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  • 1.  Request for a sandbox for custom integrations

    Posted 11-20-2025 13:18

    Hi everyone,

    We're looking for a way to gain access to an account to build integrations for Genesys call centre users. Currently, we're unable to onboard for a free trial, sandbox, or even a paid account without waiting for a call from the sales team.

    I'm wondering how we can better support our Genesys clients who want to set up OAuth integrations. An account is needed for testing before anything goes live.


    #API/Integrations

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    Ali Avci
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  • 2.  RE: Request for a sandbox for custom integrations
    Best Answer

    Posted 11-21-2025 13:56

    Hello Ali,

    I'm not aware of anything else that you could do on your end. I would recommend checking out the links below:

    https://gdemo.demo.genesys.com/

    https://developer.genesys.cloud/appfoundry/developer-partner-guide

    https://www.genesys.com/partners/genesys-partner-portal-login

    I will see if I can find someone to reach out to you, but you could also try reaching out to tm@genesys.com or gdemo@genesys.com



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    Jason Kleitz
    Online Community Manager/Moderator
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    Original Message


  • 3.  RE: Request for a sandbox for custom integrations

    Posted 11-25-2025 19:59

    Thanks for your response Jason.

    The demo is restricted to partners at the moment, behind a $3500 partnership fee. This is a roadblock to developers who organically build out the first few custom integrations before deciding on becoming an official partner. 



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    Ali Avci
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    Original Message


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