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  • 1.  Resource Center cookies

    Posted 21 days ago

    Hi,

    Resource Center new UI (Home - Genesys Cloud Resource Center) keeps asking for cookies for every page even though already accepted. Is it just me with corporate browser settings or is anyone else having the same issue? I've sent feedback from Resource Center pages, but no response yet. This is quite annoying since usually my browser also goes to the end of page with cookie approval popup.

    Antti


    #Unsure/Other

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  • 2.  RE: Resource Center cookies

    Posted 21 days ago

    Hi Antti

    I had a look on my side and experiencing the same issues.  Also tried with different browsers but the results remain the same.

    Regards



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    Stephan Taljaard
    EMBEDIT s.r.o
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    Original Message


  • 3.  RE: Resource Center cookies

    Posted 20 days ago

    Yes, that's been happening every single time, ever since the change to the new URL (help.genesys.cloud).



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    Dave Whitfield
    Principal Professional Services Consultant
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    Original Message


  • 4.  RE: Resource Center cookies

    Posted 20 days ago

    Can you please give them feedback from Resource Center page? I made a support ticket to Genesys, but Genesys support said that they can't do anything and advised to give feedback directly from Resource Center pages. Fingers crossed that this will be fixed one day.



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    Antti Mikkola
    Product Manager
    Telia Finland Oyj
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    Original Message


  • 5.  RE: Resource Center cookies
    Best Answer

    Posted 20 days ago

    Hi, Antti (and others on this chain), 

    Thank you for sharing this feedback.  The Genesys Resource Center team is working to resolve and we should see that clear up quickly.

    Warm regards, 
    Deb



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    Deborah Robbins
    VP, Global Voice of the Customer
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    Original Message


  • 6.  RE: Resource Center cookies

    Posted 20 days ago

    Thank you, Deborah! 😀



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    Dave Whitfield
    Principal Professional Services Consultant
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    Original Message


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