Can you please give them feedback from Resource Center page? I made a support ticket to Genesys, but Genesys support said that they can't do anything and advised to give feedback directly from Resource Center pages. Fingers crossed that this will be fixed one day.
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Antti Mikkola
Product Manager
Telia Finland Oyj
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Original Message:
Sent: 02-05-2026 14:50
From: Dave Whitfield
Subject: Resource Center cookies
Yes, that's been happening every single time, ever since the change to the new URL (help.genesys.cloud).
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Dave Whitfield
Principal Professional Services Consultant
Original Message:
Sent: 02-05-2026 01:49
From: Antti Mikkola
Subject: Resource Center cookies
Hi,
Resource Center new UI (Home - Genesys Cloud Resource Center) keeps asking for cookies for every page even though already accepted. Is it just me with corporate browser settings or is anyone else having the same issue? I've sent feedback from Resource Center pages, but no response yet. This is quite annoying since usually my browser also goes to the end of page with cookie approval popup.
Antti
#Unsure/Other
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