Camille_Peronne | 2023-08-11 08:32:18 UTC | #1
good morning,
during a transfer, I would like that when you click or search on transfer, only the users of the division are displayed.
I can't figure out how to do this
thank you in advance
Charaf | 2023-08-11 14:02:13 UTC | #2
Hi @Camille_Peronne,
You can limit agent transfers to within their division by granting Conversation > Communication > Target permission to their user role.
More details on this link.
Best regards,
Charaf
system | 2023-09-11 14:02:51 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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