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Retain Email Response set Default Font

  • 1.  Retain Email Response set Default Font

    Posted 06-05-2025 19:26

    fransiska.hendra | 2024-08-14 13:39:34 UTC | #1

    Hi Everyone,

    Just wondering if there's a setting in Email Interaction when agent response email, to use a default setting formatting fonts, to retain the agent’s editor all the formatting options used.

    See below setting

    Appreciate for any advise.

    Thank you Fransiska


    John_Carnell | 2024-08-15 12:50:14 UTC | #2

    Hi guys,

    Fransiska this forum is for asking questions related to the Genesys Cloud APIs and Developer Tooling. You are asking a question that is better targeted for our Genesys Cloud Knowledge Network.

    Thanks, John Carnell Director, Developer Engagement


    fransiska.hendra | 2024-08-15 21:52:51 UTC | #3

    Hi John, thanks for advise, will post on that forum

    Fransiska


    system | 2024-09-15 21:52:58 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27893