Has anyone come across a way of searching for a division, and more specifically by a date/time order? We currently have to check via a JSON path using $..divisionIds[*] if it Contains the Division ID. As the trigger needs to be activated per Division, it would be nice if I can check for a specific Division in a specific place so that I could see if the call came in or was answered or transferred to another Division. The JSON path option returns all Divisions in alphabetical order.
Currently the above is not an issue, but it would be helpful if we could search for a specific, or lack of a specific Division and order it by time it was captured
#Triggers------------------------------
lee fairweather
Solution Architect
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