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  • 1.  Reusable Menus

    Posted 5 hours ago

    Hello Community,

    I'm trying to standardize IVR development using reusable menus.

    Do you usually:

    • Create common tasks?
    • Use Call Common Module?
    • Duplicate menus between flows?

    Which approach has been easier to maintain over time?


    #ArchitectandDesign

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    Fausto Brito
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