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Salesforce campaign management

  • 1.  Salesforce campaign management

    Posted 09-17-2025 11:24

    Hello,
    We are using Genesys CX with salesforce campaign management. We use always running campaigns and need to add a new contact list column. I have been told to add a new I would need to create new campaigns to get it to sync to Genesys. Is there any way to do this without creating new campaigns? This seems like something that I should be able to do without going through the process of creating all new campaigns. 

    Thanks,
    Josiah


    #Integrations

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    Josiah Graham
    IT
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