Greetings, our Salesforce team announced that the OAuth 2.0 username-password flow grant will no longer be supported in their Winter '27 release, which is later this year.
https://help.salesforce.com/s/articleView?id=release-notes.rn_security_username_password_flow_retirement.htm&release=260&type=5
The current Salesforce Integration used for data actions utilizes this Auth flow.
Add a data actions integration - Genesys Cloud Resource Center
How can our org best prepare for this retirement? Do we need to create a Web Services integration for Salesforce, or will the existing data action integration be updated to use alternative auth credentials?
#DataActions------------------------------
Meg Luong
Service Desk Technician III
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