Venu_Gopal | 2022-12-08 00:02:39 UTC | #1
Hello, We are displaying the participant data in the Genesys Cloud Widget. Is it possible to bold and increase the font size of certain text on the display screen? In the following, I would like to apply the formatting to Customer name.
Call Details on the Salesforce:
Regards, Venu
Richard.Schott | 2022-12-08 14:25:49 UTC | #2
There are no formatting controls for the conversation roster; that said, you're already seeing the first line of the conversation in a larger font size than the remaining conversation attributes.
Venu_Gopal | 2022-12-08 18:04:14 UTC | #3
Got it, Richard. Business users wanted it to be bold and yes I would let them know its not possible.
John_Carnell | 2022-12-19 16:19:35 UTC | #4
This post was migrated from the old Developer Forum.
ref: 17538