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  • 1.  Save Record Option Missing?

    Posted 04-15-2022 17:25
    No replies, thread closed.
    The option to save reports from the analytics workspace seems to be missing....any idea if this is a known bug and when it will be fixed?

    #Reporting/Analytics

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    Sheila Parker
    CNU Online Holdings, LLC
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  • 2.  RE: Save Record Option Missing?

    Posted 04-16-2022 16:40
      |   view attached
    No replies, thread closed.
    Hi -  thats because your active tab is different to the one you are trying to save. click on the tab first and then click ellipsis, you will see the save option. 

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    Muhammad Zubair Awan
    Spark NZ Trading
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  • 3.  RE: Save Record Option Missing?

    Posted 04-20-2022 16:33
    No replies, thread closed.
    Thank you -- that's a good tip! It ended up being a permission issue on my profile.

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    Sheila Parker
    CNU Online Holdings, LLC
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