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  • 1.  Saving an email

    Posted 02-16-2022 16:09
    No replies, thread closed.
    We have agents that need to save an entire email (attachments and all conversation history) to then upload into a third party system.  Is there a way for them to do this?
    #Ask Me Anything (AMA)
    #Unsure/Other

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    Heather Higginbotham
    Cox Automotive Corporate Services, LLC
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  • 2.  RE: Saving an email

    Posted 02-17-2022 03:53
    No replies, thread closed.
    We forward the message to outlook so the file is an .eml

    maybe set up a role that allows them access to their interactions with download permissions

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    Andy Jackson
    Ten Lifestyle Management Limited
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