Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Schedule Callbacks Manually

    Posted 09-06-2019 05:22
    No replies, thread closed.
    Hello,

    Would it possible to schedule Callbacks manually not during voice interactions neither using a script ?

    Regards,


    #DigitalChannels
    #Handlers
    #Omni-ChannelDesktop/UserInterface
    #Outbound

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------


  • 2.  RE: Schedule Callbacks Manually

    Posted 09-06-2019 09:12
    No replies, thread closed.
    You could write your own application using the API.

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 3.  RE: Schedule Callbacks Manually

    Posted 01-17-2020 22:57
    No replies, thread closed.
    When I need to test something, I use the one from the Developer tools:



    ------------------------------
    Paulo Mesquita
    Spark NZ Trading
    ------------------------------