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Schedule scenario size and generation time poll !

  • 1.  Schedule scenario size and generation time poll !

    Posted 3 days ago

    Hi Dear WFM community!

    I am interested to learn what kind of schedules your are used to generate, what size is it, and how long it takes to generate.
    So I would appreciate to learn from these of you who can share this info, following:
    1) Schedule planning period: number of week (1-6) or Monthly schedule scenario
    2) Number of Planning groups and channels
    3) Number of agents
    4) Approximate time to generate single schedule scenario


    Thanks in advance for your feedback!
    With Best Regards,


    #ScheduleGeneration
    #ScheduleManagement
    #WFMConfiguration,BestPractices
    #GeneralQuestion


    #ScheduleGeneration
    #ScheduleManagement
    #WFMConfiguration,BestPractices

    ------------------------------
    DmitriyVakulenko
    Genesys - Employees
    CX Advisory Consultant
    ------------------------------


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