Workforce Engagement Management

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Scheduled activity vs exception

  Thread closed by the administrator, not accepting new replies.

  • 1.  Scheduled activity vs exception

    Posted 04-03-2025 15:38
    No replies, thread closed.

    Is there a difference in impact between a scheduled activity and an unplanned activity and how they affect adherence? 


    #Workforce Management

    ------------------------------
    Yvonne Martinez
    AVP, Contact Center
    Rally Credit Union
    Corpus Christi TX
    ------------------------------


Related Content