Hi John,
There is an existing idea on the Product Ideas Lab: Modify metrics of scheduled reports but if you have found a work around, please share as I think a lot of people would find that useful.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 09-22-2025 16:12
From: John Edwards
Subject: Scheduled Exports -- Is there a way to revise the contents of existing scheduled reports?
I think I found something. I can find prior Saves by opening a new tab.
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John Edwards
Original Message:
Sent: 09-22-2025 16:01
From: John Edwards
Subject: Scheduled Exports -- Is there a way to revise the contents of existing scheduled reports?
I have reports that export on a scheduled basis, and all is working well, delivering to a local email address. I'd like to modify one of the reports that is going out. Is there a way to pick up where I left off with it, just adding that field and saving the change? I don't seem to be able to get a version of the original fields and format short of starting from scratch and re-adding each of the fields by hand. These critters here --
How do I grab that existing Interactions report? I don't mind rescheduling the new version, I do mind recreating the entire new version.
#Dashboards
#PerformanceExports
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John Edwards
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