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  • 1.  Screen Capture on a Mac

    Posted 20 days ago

    I recently switched from Windows to Mac and see that the Genesys Cloud Background Assistant (GCBA) is currently a Windows application.

    I'm curious what others are doing for screen capture on macOS environments. Is screen capture on a Mac currently supported, or are there any recommended workarounds? Also, is Genesys developing a native Mac version of GCBA?


    #Implementation
    #Omni-ChannelDesktop/UserInterface
    #System/PlatformAdministration
    #Other

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    Martin Bunting
    New Era Technology
    Senior Solutions Architect
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  • 2.  RE: Screen Capture on a Mac
    Best Answer

    Posted 20 days ago

    Hello Martin,

    Currently the Genesys Cloud Background Assistant is only available for Windows only. However, there is an idea that is listed as Future Consideration in the Product Ideas Lab. I would recommend voting and commenting on that idea!



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Screen Capture on a Mac

    Posted 20 days ago

    Thanks.



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    Martin Bunting
    New Era Technology
    Senior Solutions Architect
    ------------------------------

    Original Message


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