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Screen pop to different protocol than https

  • 1.  Screen pop to different protocol than https

    Posted 06-05-2025 19:00

    Hakan_Andersson | 2021-11-10 15:19:54 UTC | #1

    Hi!

    I was wondering if it is possible to have a screenpop-url set to a protocol different than https/http?

    If that could be done it would simplify the screenpop-process to customized apps, as they could register at install time as handler for that protocol.

    Thanks,


    Jerome.Saint-Marc | 2021-11-15 16:56:55 UTC | #2

    Hello,

    As far as I know, the "Scripter.Open URL" action in a Script only works with http and https. If you try to do something like "whateverprotocol://myserver.mydomain.com/abcd", the Genesys Desktop Script will change this value, adding https (to have something like: https://whatever//myserver.mydomain.com/abcd).

    yYou can request a new feature and share your use case at https://genesyscloud.ideas.aha.io/ and allow others to vote it up.

    Regards,


    system | 2021-12-16 16:57:51 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12607