Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  screen recording for web clients

    Posted 12-07-2017 17:28
    No replies, thread closed.

    Greetings.

     

    We are interested in the screen recording feature below but we are using a custom-front-end and REST API. Is there any way to do it?

     

    Regards,

    Daniel

     

    https://help.mypurecloud.com/articles/screen-recording-overview/

     

     



  • 2.  RE: screen recording for web clients

    Posted 12-08-2017 18:08
    No replies, thread closed.

    Hi @Daniel Grosso? ,

     

    Not with the upcoming release, which will only work with the PureCloud Windows and Mac clients. However, it might be possible in the future, especially if there is enough customer interest. I talked to some developers, and they said they have ideas for how they could make that possible.

     

    Thanks for your interest in the feature!



Related Content