Maloy.Karmakar | 2021-09-28 05:22:45 UTC | #1
I am trying to use Search External Contacts block in Architect to search for an external contact in my callflow but not able to fetch any. The search criteria which I am trying to use is a Custom Field Number data type. I am getting the same response when using GET /api/v2/externalcontacts/contacts API call. Is there anything I am doing wrong here, or any other configuration is required to enable search for custom fields.
Jerome.Saint-Marc | 2021-09-28 14:16:58 UTC | #2
Hello,
A custom field of type Number is not searchable. Custom fields of type Identifier/Tag/Text/Text area can be searched (using the GET /api/v2/externalcontacts/contacts). See the Custom field types page on the Resource Center - which specifies if the field type is searchable or not.
Regards,
system | 2021-10-29 14:17:16 UTC | #3
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